Back
Public SMS Consent Flow

AgAnswers SMS Consent and Opt-In

This page documents the public-facing SMS consent flow used by AgAnswers AI, Inc. for non-marketing customer care, account-support, and user-requested service or status messages tied to a specific AgAnswers organization.

Last updated: March 30, 2026

Who provisions the number

An authorized organization administrator inside the authenticated AgAnswers app.

Who initiates consent

The intended user must text the AgAnswers SMS number first from the enrolled phone.

Message type

Non-marketing customer care, account support, and user-requested service or status SMS only.

Step-by-step message flow

  1. 1An authorized organization administrator adds or updates the intended member's mobile number inside the authenticated AgAnswers organization settings.
  2. 2Provisioning the number does not by itself opt the user in and does not send marketing or promotional SMS.
  3. 3The organization shares the AgAnswers SMS number with the intended user out-of-band.
  4. 4From the enrolled phone, the intended user must text the AgAnswers SMS number first.
  5. 5AgAnswers replies with the AgAnswers brand name, the organization name, message frequency disclosure, message and data rate disclosure, Privacy and Terms links, and STOP and HELP instructions, then asks the user to reply START.
  6. 6If the user's first inbound text is START, AgAnswers sends the same disclosure and asks the user to reply START again to confirm.
  7. 7Only after the user replies START to that disclosure is ongoing SMS enabled for that phone and organization. If the number belongs to a pending invited member, that same confirmation also accepts the invite.
  8. 8AgAnswers stores the phone number, organization, consent status, timestamps, and message event history as proof of consent.

Representative enrollment and help messages

Enrollment instruction

AgAnswers for [Organization Name]. To enable ongoing messaging on a***@example.com, reply START. Msg frequency varies. Msg & data rates may apply. Privacy https://www.aganswers.ai/privacy. Terms https://www.aganswers.ai/terms. Reply STOP to opt out, HELP for help.

Invite acceptance plus messaging confirmation

AgAnswers for [Organization Name]. You are accepting access for [Organization Name] and enabling messaging on a***@example.com. Reply START to confirm. Msg frequency varies. Msg & data rates may apply. Privacy https://www.aganswers.ai/privacy. Terms https://www.aganswers.ai/terms. Reply STOP to opt out, HELP for help.

Enrollment success

AgAnswers for [Organization Name]. Messaging is now enabled on a***@example.com. Msg frequency varies. Msg & data rates may apply. Privacy https://www.aganswers.ai/privacy. Terms https://www.aganswers.ai/terms. Reply STOP to opt out, HELP for help.

Help response

AgAnswers help. Privacy https://www.aganswers.ai/privacy. Terms https://www.aganswers.ai/terms. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out.

These examples match the AgAnswers SMS enrollment flow and public policy links used for registration review.

Proof and retention

AgAnswers stores the bound phone number, organization, consent status, timestamps, and message event history before ongoing SMS messaging is considered enabled. Users can opt out at any time by replying STOP and can request help by replying HELP.